Privacy
Nau mai, haere mai.
At He Waka Tapu, we are committed to protecting your personal information and respecting your privacy. This statement outlines how we collect, use, store, and share your information in accordance with the Privacy Act 2020.
Our Commitment
He Waka Tapu upholds the principles of manaakitanga, tika, and pono in how we handle your information. We collect and manage personal information to support the wellbeing of our kaimahi and whaiora, and to deliver safe, effective services.
Why We Collect Your Information
We collect personal information directly from you, or from authorised third parties, to:
- Verify your identity
- Provide you with services and support
- Ensure your safety and wellbeing
- Improve and evaluate our services
- Respond to your enquiries or concerns
- Meet our legal, funding, and reporting obligations
How We Use and Share Your Information
We will only use and disclose your personal information for purposes directly related to the reason it was collected or, where authorised by you or the law. This may include sharing with:
- Agencies and organisations that support our services
- IT and database service providers
- Regulatory authorities or law enforcement when required
- Any person or organisation you have authorised us to share with
We take reasonable steps to ensure your information is protected from loss, misuse, and unauthorised access.
Your Rights
You have the right to:
- Access personal information we hold about you
- Request corrections to your information
- Raise concerns or complaints about how your information is managed
If you wish to do this, please contact us via email at reception@hewakatapu.org.nz.
Online Interactions
If you share information with us online (including via social media), please be aware that these platforms are public and not controlled by He Waka Tapu. We encourage caution when posting or messaging personal content.
Privacy Breaches
We have processes in place to respond quickly and effectively to any privacy breach. If a breach occurs that may cause serious harm, we will notify affected individuals, and the Office of the Privacy Commissioner as required.
Need More Information?
You can request a copy of our full He Waka Tapu Privacy Policy at any time by contacting us directly.
For general information about your privacy rights, visit the Office of the Privacy Commissioner’s website: www.privacy.org.nz
